We take pride in the friendly, effective services we provide our corporate retail chain customers. Here's what some of our valued customers have to say about it. As your one-stop facilities maintenance company, we'll work hard so that your words might grace our testimonial trophy case too!
"If we had a 'Best Vendor of the Year' award , Metro would have it. Service is wonderful and we used Metro Service Solutions to create the standard for other vendors."
-Minnesota Based National Retailer, December 14, 2009
"Its been great! Your staff is on it and gets back to me with etas and status reports. Please let them know that I really appreciate their time... Look forward to having you guys service all my door and gate needs..."
-West Coast Based National Retailer, September 10, 2009
"Thanks for checking in! Things are going very well and Corissa is OUTSTANDING! She is obviously knowledgeable, very helpful and flexible with work orders, and does great follow up/follow through! The vendor base seems strong and capable, but I rely on Corissa for that. I am glad to be working with Metro Door! Thanks for getting it started."
- TD Bank, Regional Facilities Manager, January 28, 2009
"It has been a pleasure partnering with Metro Door over the last 10 plus years to provide quality repair & maintenance service to our 1,300 stores nationwide. Samantha, Lisa and your entire team has done a fantastic job servicing our account and we appreciate their efforts."
- Manager of Repair & Maintenance, National Jewelry Retailer
"No service provider is perfect. Metro Door doesn't ever forget that. They are true pros and get the job done. They have fewer escalations than our other providers. Whenever there is a problem their responsiveness is incredible and they get it fixed right no matter what it takes. They never waste my time with excuses, they just deliver."
- Retail Facility Manager, Entertainment Company
"I wanted to let you know that I was very pleased with the response time and effort put forth by your on - call staff yesterday (July 4th), your electrician was on site within 2 hours of call being dispatched; Patty and Stacy were very good on keeping me well informed and up to date with the situation in hand, and there's one more girl, I apologize I can't remember her name that even called me around 8:30 last night to see if I was happy with the service and if there was anything else Metro Door could do for me.
Their professionalism during this whole ordeal was well received in my eyes; they should be commended for a job well done. Thanks again for your continued support!"
- Northeast Based Men's Clothing Retailer
"Hi Metro-I want to thank you because you guys are doing absolutely awesome! I have had a couple DM's e-mail me saying how quickly everything is being done and how happy they are! We really appreciate it! Keep up the good work! Thanks so much!...."
- West Coast Retailer
"Thanks for your awesome response. I really appreciate all that you do to help us run a smooth business. I look forward to working with you this coming year!"
- Retail Operations Analyst, Oregon
".... that's why I like Metro; everyone is always nice and they do follow-ups. That's a big deal for me!"
- Maintenance Supervisor, OH
"....Service and follow-up are fine, great. I'm very happy with Metro."
- Maintenance Manager, PA
".... I love Metro. My service representative always lets me know what is going on and keeps me on my toes regarding open proposals. People at Metro call back and that is so important."
- Retail Facilities/Construction Manager, MN
"....As Facilities Coordinator, I deal with a lot of service companies, some good, some bad. I am writing today because the level of service we are currently receiving at Metro is superior. I just wanted to take a minute to thank you for providing us with such good service."
- Facilities Coordinator, MA